Hailer is an Australian owned process improvements, training and systems implementation company. Over the past 10 years we have been involved in the set up of ISO and internally created systems for monitoring of business applications in the Quality, Environment, Occupational Health and Safety and Social Compliance arenas. One of the best examples of our work is from a Brisbane based Bond Cleaning Company. They were facing with numerous difficulties with their cleaners training and a lot of complaints from clients. We at Hailer, identified their issues and helped them create a custom cleaning checklist and a training programme for the staff which helped them increase their productivity.
We have helped businesses grow through exploiting the advantages of having a well- structured system supported by appropriately skilled employees. Such structures have become almost mandatory for businesses wanting to tender for government contracts as well as those for large organisations that are structured themselves.